Shipping Policy

Do you offer local pickup?

Yes. We have a local pickup service in Los Angeles, California, United States. We will contact you after your purchase is complete and ready pickup. Please wait for a confirmation email/call from us before you come to pickup. This service is ONLY available to people that live in California that are willing to pickup at our store location in Los Angeles, California.

The pickup location is at our retail store located at:

 

2144 W. Washington Blvd.

Los Angeles, CA 90018

 

Please come during store hours.

We reserve the right to alter pickup details on a case by case basis to help accommodate all customers.

Where do you ship to?

We currently only ship to U.S. & Canada.

What shipping options are available?

We currently offer UPS for all of our customers.

How long will my package take to ship?

Most of the time we try to ship Tri Color LED Signs the same day but because we have inventory in multiple warehouses, there can be a handling period of up to 2 days. Depending on the size, Full Color LED Signs can take up to 3 weeks for manufacturing & handling.

Am I able to see the shipping cost before I confirm to purchase the items?

Yes. The shipping costs are on the final checkout page. Here are the steps:

  1. After clicking the checkout button in your cart, you'll be directed to a screen where you enter your payment and customer information. 
  2. Enter your payment and customer information (which includes your address) and then press continue to go the final checkout page.
  3. Now that you are on the final checkout page you can select the shipping option of your choice.  Then you can confirm by clicking  the "complete my purchase" button.

What about customs, duty fees and tariffs?

You are responsible for any customs, duties fees, or tariffs in accordance with your state or country's specific requirements.

Where can I enter the promo code/discount code?

After you have entered your payment information and press continue. There will be an empty box where you can apply your promo code/discount code. Enter your code into this box and press enter. Your discount, if applicable, will automatically be applied.

Can I use 2 promo codes for one transaction?

Unfortunately, no.

Can I use a promo code on the items that are on sale?

Yes, but certain restrictions apply.

Where do you ship from?

We ship from our location in Los Angeles, United States.

How will I know when my items are shipped?

A second email confirmation will be sent to you along with applicable tracking number.